Terms & Conditions


By using our website or purchasing a product from us, you agree to the collection and use of information as set forth in this privacy policy.

Your privacy online is very important to us, and we take great care with any information or that you send to us such as emails, photographs and the like. All are held in the strictest confidence and are not shared with other parties. All emails that are sent to us are responded to swiftly.

We don’t:

We do:

Olags Graphics is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

We may collect the following information:

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Olgas Graphics, 80/83 Long Lane, Smithfields, London EC1A 9ET.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


Cookies help us to provide you with a good experience when you browse this website and allow you to make full use of the online shopping and personalised features available on this website. We do not use cookies to collect or record information such as your name, address or payment details.

We use cookies on this website for the following main purposes:

Most web browsers automatically accept cookies. Unless you have adjusted your browser settings so that it will refuse cookies, cookies will be set when you access this website. By using and browsing this website, you consent to cookies being used in accordance with this Cookie Policy. If you do not consent, you must either disable cookies or refrain from using this website. This will prevent you from taking full advantage of the website.

You can find information on popular browsers and how to adjust your cookie preferences at the following website:


In terms of photographs or images supplied to Olga’s Graphics, it is the customer’s responsibility to make sure these images are either copyright free or that the customer has permission to use and supply the images to Portrait Artists. In short, it is the responsibility of the customer to ensure that no photographs or other material supplied to Olga’s Graphics are in breach of copyright laws.

Olga’s Graphics warrants that the customer either owns or has obtained copyright(s) or copyright permission to any image which is supplied to us for use, and the customer agrees to assume full legal and financial responsibility for any copyright suit or action which may take place regarding materials customer has supplied.


We reserve the right to change, modify, substitute or remove without notice any information on the site from time to time. We will endeavour to ensure that all descriptions and illustrations of the items on the site or otherwise provided to you by us are accurate but there may be slight variations due to print, photography and publishing limitations.


If the destination country imposes import duties and/or taxes, the customer is responsible for their payment. Usually there are no duties for paintings shipped in small quantities. We suggest you contact your local customs office for further information. Please also be aware that cross-border shipments may be subject to opening and inspection by customs authorities.


Your use of this site and any contract between you and Olga’s Graphics for the sale of paintings shall be governed by and shall be construed in accordance with the laws of England and Wales and shall be subject to the non-exclusive jurisdiction of the Courts of England and Wales.


If you are no longer interested in receiving announcements and other information from us, please e-mail your request to info@olgasgraphics.com with the title “Unsubscribe” in the subject line. Please include your complete name and mailing address (as well as your e-mail address) if you prefer not to receive direct mail postcards or catalogues from us.


Commissioned Paintings -Portraits

Please get in touch for a precise cost for your portrait. Also, there may be a need for posting the final illustration, and this cost is added to the invoice. It usually falls between £6.00 and £20.00, dependant on size and destination, (this is insured against loss or damage).

UK parcels are delivered using Special Delivery or Parcel Force. Overseas parcels are sent via International Signed For or Global Parcel Force. Deliveries take 2-7 days on average dependent on your location.

Please see our FAQ’s page for more details.


Gallery Paintings

All Paintings from the Galleries – we offer FREE packaging, FREE handling, FREE insurance and FREE delivery in the UK.

Channel Islands/Republic of Ireland – approx £10.00
Europe -approx  £15.00
USA/Canada – approx £25.00

Please get in touch for a quote for International Shipping.

UK parcels are delivered using Special Delivery or Parcel Force. Overseas parcels are sent via International Signed For or Global Parcel Force. Deliveries take 2-7 days on average dependent on your location.

Please see our FAQ’s page for more details.


Once we’ve agreed upon the commission of your portrait, you will be asked to pay a non-refundable 25% deposit to secure the commission. Full payment is not required until the portrait is completed and you are entirely satisfied with it.

All paintings will be of the same high standard as shown on the website. Once the portrait has been approved by you at photo stage, Olgas Graphics cannot offer you anymore alterations and no returns or refunds can be made. We are unable to refund paintings that are personally and specifically designed for a customer. This includes all portrait paintings of people and animals.