Once we’ve agreed upon the commission of your portrait, you will be asked to pay a non-refundable 25% deposit to secure the commission. Full payment is not required until the portrait is completed and you are entirely satisfied with it.

All paintings will be of the same high standard as shown on the website. Once the portrait has been approved by you at photo stage, Olgas Graphics cannot offer you anymore alterations and no returns or refunds can be made. We are unable to refund paintings that are personally and specifically designed for a customer. This includes all portrait paintings of people and animals.